As per our commitment to delivering class customer care to more than thousands of customers, we offer two main ways of placing an order;
1. Via Website
You can place an order through our ecommerce shop very easily. Simply click on the item you want (“add to cart”) and then continue through the simple checkout process.
2. Via Telephone
Alternatively, we are happy to take orders over the telephone. Simply get in touch with our Customer Care Team on
+44 (0) 203-086- 8629.
If the item is in stock it will be dispatched the very next day if necessary, in general we state 12 – 15 working days for all items that are made to order.
if you need your order on urgent basis please contact our customer care on +44 (0) 203-086-8629.
Yes - we ship internationally to almost all countries.
You will receive a confirmation email from us with the details of your order and a unique Transaction ID. You will receive regular updates via email with the progress of your order, until it is delivered.
Yes you do. Every single item on our website comes with a free valuation document. This document confirms the carat weight, cut, color and clarity of your chosen diamond/s, as well as a picture and description of the item. Our valuations are carried out by an experienced IGI GG (IGI Graduate Gemologist) certified diamond grader, so this document not only gives you an accurate valuation (RRP) of your chosen piece, but it is confirmation of the quality of the diamond/s you have purchased from us.