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Privacy Policy

Privacy Policy

This privacy policy sets out how 5ine Jewels uses and protects any information that you give 5ine Jewels when you use our website


5ine Jewels is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.


5ine Jewels may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/08/2015.


What we collect

We may collect the following information:

§  Name & Contact information including email address

§  Demographic information such as city & postcode


What we do with the information we gather


We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

§  Internal record keeping.

§  We may use the information to improve our products and services.

§  We may use your email address to send you information about products or services that are the same as or similar to those that you have ordered from us and that we think you may find useful. We will do so only if you have indicated that you do not object to being contacted for this purpose. At any stage you have the right to ask us to stop using your personal data for direct marketing purposes by emailing us at:

§  From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

At any stage you can ask us to stop using your personal data for direct marketing purpose. You can opt out of receiving any marketing communications from us by clicking the ‘Unsubscribe’ link in our newsletter.



We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


Cookie Policy

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets us know when you visit our site.


We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We also use third party software such as Google Analytics & Piwik to understand how this website is used so we can keep it up to date, relevant and error-free as possible. We only use this information for statistical analysis purposes and then the data is removed from the system.


Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us personal information or an access to your computer, other than the data you choose to share with us. All cookies will expire in 100 days.


You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.


Should you have any concerns about our cookie on your computer please email us at: Also to learn more about cookie you may visit (please note that we cannot be responsible for the content of external websites).


Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling your personal information

Our Payment card processing provider is SagePay, which do not retain, share, store or use personally identifiable information for any secondary purposes other than order fulfilment and fraud checks.


Credit card details are entered on a secured page and that they are transferred using SSL.


You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to


(5ine Jewels)

108b, 960 Capability Green,

Luton LU1 3PE 


If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.