Happy Customer
We’ve served more than a thousand of happy customers, and this figure keeps growing. We still love the fact that we are intimately involved in all these people sharing their love for one another. It’s one of the great joys of working in the diamond jewellery industry.
What our customers say about us
Excellent
203 customers have written reviews
04/05/2021
Lauren Bidmead
Beautiful ring. Well packaged.
01/05/2021
Ali Mason
Fantastic customer service. I am absolutely delighted with the setting- many many thanks I’d highly recommend these lovely folks x
01/05/2021
Lesley Deefholts
Beautiful Item
30/04/2021
Kat Goodsell
Wonderful! what a stunning ring thank you so much.
27/04/2021
Kathleen Balchin
Good communication and delighted with the ring, exactly as described.
26/04/2021
Lynda Puk
Great service!
26/04/2021
Lynda Puk
Great service!
20/04/2021
Nichola King
Lovely item thank u
20/04/2021
Matthew Lakin
Very pretty ring.
19/04/2021
Paula Da Silva
Bijou magnifique; bonne communication, très satisfaite
16/04/2021
Sadia Akhter
Absolutely love the ring. It is everything and more than I expected. Excellent service and excellent communication. I would 100% recommend this product and service to others. IAM ABSOLUTELY IN LOVE WITH MY RING. THANK YOU SO SO MUCH.
26/03/2021
Frédéric Guintini
Five Star. Great Ebayer. Good transaction. Recommended.
26/03/2021
Colleen Davis
Item as described,very well packed,arrived early
25/03/2021
Lauren Hoddinott
Beautiful ring, excellent communication & quick delivery.
26/02/2021
Janine Oktay
Beautiful ring! Great seller
25/02/2021
Robert Tasker
Beautiful ring. Communicated clearly when we had some Brexit issues. Thank you.
25/02/2021
Gaetana Casegna
Second ring bought....over the moon...AAA seller....Thank you
14/02/2021
Nikki Rowe
I had a ring made for my 60th birthday. I sent pictures of my old rings with some measurements and they set to work designing a ring for me. Amazing experience. So helpful every step of the way. Communication at every stage. Customer Services very pro active with information. I would recommend 5ine Jewels especially for anything bespoke and I would definitely use them again. Very happy with the end result.
14/02/2021
Janine Oktay
I ordered an eternity style ring from 5ine Jewels, after having some bad experiences with Jewelers before I was a bit apprehensive if the ring would be what I hoped. I have to say the ring is beautiful! The diamonds and white gold are high quality with beautiful detail and craftsmanship. The price was reasonable and and excellent customer service. I would definitely buy from them again.
14/02/2021
Aimee Emery
WOW, I absolutely ❤ my ring, beautiful packaging, Fab Seller, Thanks
13/02/2021
Kay Hobbs
I couldn't be more thrilled. Fabulous product, packaging, price - thank you:)
13/02/2021
Nicola Rowe
Amazing bespoke service. Great communication. Very helpful. Thrilled. Thank you
12/02/2021
Gaetana Casegna
Lovely ring...5☆...thank you so much
30/01/2021
Mehjabin Johnston
Absolutely stunning diamond and sapphire ring. Great service!
08/01/2021
nathan dawson
Perfect thanks
26/12/2020
Elio Intrvaia
Oggetto come descritto,venditore molto serio e disponibile spedizione veloce, A+
24/12/2020
Mark Price
Absolutely perfect. These guys are really helpful, very highly recommended!
21/12/2020
Andrei Stefan Varban
Lovely ring at a good price
18/12/2020
Kenneth Weiss
A* service.Arrived next day, would highly recommend to anyone. Great ring.
14/12/2020
Alexander Tokaji
Great item , on time, good quality They answer all your questions immediately.
12/12/2020
Walter L Carino
Diamond ring better than advertised. Very fast shipping. Seller A+++
11/12/2020
Samantha Walker
Simply stunning. Highly recommend.
08/12/2020
ade clorley
brilliant seller 5 star rating.
28/11/2020
Tomáš Pavlišín
Delivered,Everything OK
17/11/2020
Tracie Hebden
A+++++ Excellent ebayer there perfect thank you ! deff recommend
27/10/2020
Cliff Cook
Amazing quality with good communication and fast delivery
26/10/2020
Lynne Brooks
Amazing service would highly recommend
30/09/2020
Dalvir Uppal
Excellent customer service, the whole process was seamless and they were very accommodating with my personal requests. The quality of the ring is flawless and I am completely satisfied with my purchase and 5ine Jewels. Thoroughly recommend to anyone who is interested in purchasing fine and bespoke jewellery.
18/09/2020
Donna Campbell
Very happy with my ring its absolutely gorgeous. The sparkle is amazing from it
18/03/2020
Paul Hardist
Beautiful ring and fantastic communication. Thank you.
18/03/2020
Juliane Lindemann
Awesome item!! Great communication and Great packaging. Recommended seller.
17/03/2020
Bashir Aliyev
Thanks
16/03/2020
Ryan Morrow
Great seller beautiful ring. would highly recommend a++
13/03/2020
Julie Alderson
Happy customer.
09/03/2020
Dawn Douglas
arrived early and is beautiful
05/03/2020
Stuart Masters
Excellent service, great honest people! I Highly recommend these guys!
18/02/2020
JuanCarlos MelisMoxham
Espectacular y muy buen servicio ,entrega rapida y antes de tiempo gracias
15/02/2020
Rachelle Smith
5* e bayer! Great communication, delighted with service! Many thanks.A+++++++++
03/02/2020
Peter Norris
good seller good quality
02/02/2020
Bryan Shroyer
Awesome
04/01/2020
Edwin Feichtenschlager
Wunderschön, sehr empfehlenswert!
30/12/2019
Karis Bailey
Thank you,fab communication,amazing price,item received promptly, very happy!
30/12/2019
Mark Webber
Super fast delivery recommended ebayer
20/12/2019
Mandy Swain
Really pleased with this ring, superb service
18/12/2019
Sandra Schubert
Fast delivery and perfect Quality. My wife is absolutely happy. Thanks so much
17/12/2019
Torsten Müller
absolutely stunning quality and appearance.. manufactured within just a couple of days.. shipped and delivered even faster than expected.. nothing to complain about.. very recommended seller.. will buy there again!
16/12/2019
Torsten Müller
Absolutely stunning in terms of quality and appearance.. thank you so much
14/12/2019
Mick Follon
Fantastic ring and the best customer service on eBay ++++
11/12/2019
Ester Stähli
Highly recommended seller!
06/12/2019
Nathanial Mitchell
Great item, fast delivery...
02/12/2019
Sharon Hawley
The ring I chose to be made fits perfectly and is good quality and looks beautiful. I'm very happy with my purchase.
30/11/2019
Hugh Metzger
Exactly as advertised. Very happy with the purchase. Good quality
29/11/2019
SUSAN STRUGNELL
Absolutely stunning! Would use this seller again, highly recommend
26/11/2019
Liam Shotton
Great Seller Quick Delivery
23/11/2019
Agni Ioannou
+++ Envoi bien réceptionné, article conforme à la demande ... Merci !+++
22/11/2019
Kim Adriaenssens
Absolutely beautiful, would recommend to anyone who want a stunning diamond ring!
22/11/2019
Dragon Wings
Absolutely stunning! Beautiful ring beautifully packed! Delivery very quick!
21/11/2019
Donald Gudgin
My wife absolutely thrilled with the ring. Good presentation.5*****
29/10/2019
Siegfried Barth
Die Anfertigung eines Rings nach Kundenwusch wurde zur besten Zufriedenheit und zum gewünschten Termin ausgeführt. Danke!
24/10/2019
Andrea Baker
Excellent customer care service. I can’t fault A*
24/10/2019
Siegfried Barth
sehr gut, sehr schön, sehr entgegenkomment, perfekt !!!!
17/10/2019
Claire Dade
Excellent service. Thank you.
16/10/2019
Tony McCluney
A+++ seller, very easy to deal with & very helpful, they customised the ring for for to the specs I wanted for different centre stone & were a joy to deal with & the ring is beautiful.
06/10/2019
Anna Luckiewicz
Ring is beautiful I absolutely love it . Very sparkly and very good quality.
05/10/2019
aimeevk
Excellent Ebayer
26/09/2019
Miss Hallett
I was very happy with my beautiful ring and the excellent customer service . Would recommend to my friends and family.
24/09/2019
Linda Powell
Beautiful ring and fantastic customer service . Would definitely recommend
21/09/2019
Margaret Fouracre
Thank you its gorgeous cant wait to wear it!
11/09/2019
Jane Leahy
Excellent
27/08/2019
Ashley Brewin
I was concerned about ordering diamonds online as it was a big purchase for me. But the process was very easy. I like that you can design the diamond size, carat and clarity yourself depending on your budget.,I was notified at each stage as to when my ring would be ready and despatched! My ring is really beautiful and will be recommending 5ine Jewels to all my friends and family.
27/08/2019
Roshanak Khanbagi
Went above and beyond. Thank you so much
24/08/2019
Jacqueline Martin
Item arrived on time, beautiful ring, I am so pleased. Thank you
21/08/2019
Colby Anderson
Wonderful retailer, I had my diamond checked by a GIA gemologist in Boston and he estimated the value at 7900 USD retail. I paid half that. It can be scary to buy a diamond online but i promise you these guys are legit.
21/08/2019
David Landry
Very reputable dealer. I will use them again.
19/08/2019
François Moity
nice ring get in time, gem OK (verified in France by a jeweller) very good value
12/08/2019
Simon Burgess
Couldn’t have been more friendly, communicative or helpful. Highly recommended
12/08/2019
Grant Gardner
Excellent value fine quality and workmanship 10 out of 10
12/08/2019
Darren Anderson
Beautiful products, well presented. Customer service is exceptional. Thank you!
06/08/2019
Heather Rodgers
Beautiful, stunning ring. Great communication. Very happy.
04/08/2019
Andrew Harris
Ring independently verified - all ok. Great communication. 100% recommend.
02/08/2019
Mark Edwards
Wonderful company to deal with, who manufacture high quality products. They really put me at ease, friendy, helpful,full of advice and stand by thier work 100%. The ring they made was stunning and she loved it.
28/07/2019
M Faizi
Honest seller. Very prompt in responding to concerns. A+
17/07/2019
Strategic Fire Solutions
Fantastic. My friends love it. Wonderful. It is perfect.
10/07/2019
Andrzej Linkowski
Excellent , very honest seller
01/07/2019
Samuel Reeves
A****. Thank you. Beautiful ring
01/07/2019
Sacha Ingram
Brilliant customer service, lovely ring. ********
26/06/2019
Danielle Roper
Absolutely stunning, im over the moon with this
21/06/2019
ANNA GRAMEGNA
Ring very well made and of excellent quality. I am satisfied with the purchase. In the future I will turn to this company with confidence.
31/05/2019
LORENZO OTERO MARTINEZ
Very, very good seller. Beautiful ring.
31/05/2019
Carolyn Carota
Thank you for my stunning new engagement ring, the presentation box set the scene to showcase the true enormity of the occasion & everyone was in awe.
27/05/2019
Marisol Fernández Sevillano
Very happy with this item. Excellent service.Thanks!
23/05/2019
Kevin Pike
Yeah
21/05/2019
Niels von Harbou
Great customer service, great products and speedy processing! I can recommend this shop to anyone. Also, you can easily order from outside of England without any problems! Thank you 5ine Jewels.
17/05/2019
Aude VIVES QUEROL
Very great seller. Very good communication, very quick delivery, very beautiful ring. All is excellent.
10/05/2019
Georgina Clowes
Thank you so much 5ine Jewels. I am over the moon with my ring, it is truly beautiful and exceeded my expectations. I was sceptical that the price was very competitive, I needn’t be. I never thought my bespoke redesign would be in my budget, but 5ine jewels made it a reality. I can’t thank you enough. I can’t stop looking at it!
23/04/2019
Mrs Joanne Bloor
Really really delighted with this! Beautiful solid ring.
19/04/2019
Santi Clapés
Max Max
18/04/2019
Paul King
Beautiful ring for my wife on our first wedding anniversary ..very pleased!
15/04/2019
David Howson
5 star thank you it's beautiful recommendations seller.
21/03/2019
Anna Hodge
Beautiful ring very good service
18/03/2019
Olegs Manajenkovs
Beautiful ring. Had some reservations as the price seemed so good so on receiving the ring I showed it to my local jeweller. Without knowing anything about the ring his first comment was how lovely it was. He then confirmed it's value of between £2700-£3000 so I was absolutely thrilled. I will definitely be visiting 5ine Jewels again as I am now after a diamond necklace. They provided an excellence service and I can highly recommend them. Many thanks!
15/03/2019
LORENZO OTERO MARTINEZ
Very, very good seller. Beatifull ring.
05/03/2019
Deb Lee
Absolutely gorgeous ring!...highly recommend will definitely buy again thanks A+
20/02/2019
Erik Atkinson
Arrived before the specified delivery date which was very pleasing The Ring is fantastic & my new Fiancée has had lots of comments about how nice it is & is delighted with it
19/02/2019
Beverly Yabrudez Arredondo
Beautiful excellent service thank you very much. Highly Recommended ++++
18/02/2019
Glen Bullock
Very good service.
14/02/2019
Fabrizio Pinna
She said yes, amazing ring.
13/02/2019
Manuel Glesmann
Everything very perfect thanks a lot for changes and perfect goods.
23/01/2019
Vicki Barnett
Great communication . Allayed all fears . Item authenticated since . Happy
21/01/2019
Felix Seifert
Alles Super! Vielen Dank.
11/01/2019
Dr Jose Manuel Munoz de
Highly recommended seller!
09/01/2019
leroy Yveline
Superbe , je suis vraiment très satisfaite. Merci
09/01/2019
Laura Olds
Absolutely gorgeous ring... super fast delivery! Thank you!
28/12/2018
Jane Flanagan
Amazing quality and design, absolutely love it.
24/12/2018
Simarco Gary O'Riordan
Great item thanks
17/12/2018
Noaman Shaikh
Great company and service is brilliant they really take care of your needs and always there to help. I’ve purchased 2 rings both are amazing and quality is second to none thank you
16/12/2018
Natalia Vigule
couldn't wish for more!!! my diamond engagement/wedding ring made to measure and from yellow gold, I requested stands out from the crowd of Londons typical-boring stuff. I won't be ashamed to pass it to my child when the time comes. Love u guys!
15/12/2018
Carole Harper
Stunningly Beautiful ring Great value. Would definitely recommend . Excellent
12/12/2018
Anthony Wood
Nice item value for money highly recommend
27/11/2018
S Gore
fabulous ring, shes delighted, thanks
22/11/2018
Robert Jones
Exceptional
16/11/2018
Keith Tandy
Product as described, fast postage many thanks. A bargain compared to many
09/11/2018
Anne Clyde
Perfect!!!
07/09/2018
Sally Burgess
Great seller would use again and again A+++++
31/08/2018
Kathryn Sutherland
beautiful ring, excellent customer service.
14/08/2018
Craig Farrell
Fantastic company. The ring, communication & aftercare are all incredible.
02/08/2018
Shenyana Lim
Our beautiful ring arrived and we couldn’t be happier with it - thank you!
26/07/2018
Susan Cooke
Item received promptly as described recommended seller
18/07/2018
Patrick Podd
Superb experience again.
12/06/2018
Kim Lynch
absolutely lovely
11/06/2018
Michaela Sansom
Thanks for prompt delivery. Absolutely love my ring
31/05/2018
Dennis Holzapfel
Great service, super communication - item as described, speedy delivery
03/05/2018
Teresa Stachowiak
I have received item..excellent!!! Great seller, honest!!...Will purchase again
27/04/2018
Paul Trewick
very happy with ring good communication and all around service
11/04/2018
Manuel Oltersdorf
Best Price - Perfect work - friendly communication 100/100.
02/04/2018
John Duncan Graham
Ring just as described, very happy. Highly recommended +++++
19/03/2018
DANIEL PERRIN
2ème achat, à nouveau livré dans un écrin remarquable. Recommandation confirmée.
16/03/2018
Bernhard Brunner
Nice communication, fast delivery, very nice ring.
14/03/2018
DANIEL PERRIN
Vendeur sérieux. Très bon rapport qualité/prix.
02/03/2018
Graham Shaw
Very great ring, communication very good, delivery very quick, excellent seller.
09/01/2018
Wally Tesla
Good Ring
06/11/2017
Benjamin Hunt
Delivery took longer than predicted but I'm delighted with the quality.
29/10/2017
Nicolas Satori
Absolument parfait! Super vendeur, service rapide & bijou splendide! Many thanks
27/10/2017
Jean Osborne-Moss
Lovely ring at a great price. Service a little slow, but well worth the wait
15/09/2017
Jennifer Brain
exquisite ring, thrilled with it, great communication, great 5* seller, thankyou
14/09/2017
Louise Celino
stunning! thankyou
28/08/2017
Collette Marsden
Great item, exactly as described.
05/07/2017
Benjamin Cohen
Beautyfull ring, good communication, fast delivery what else? Just thank you !
14/06/2017
Yu-Hsiang Chang
The ring they make is stunning; It's a perfect gift.
06/06/2017
Raymond Ward
Item arrived in good time exactly as described.
06/06/2017
Robbrecht Hélène
très belles pierres envoi soigné avec très bel écrin eBayeur à recommander
28/04/2017
Argus Artur Kft Donaldas
Very kind trusted seller. Everything 5 star!
28/04/2017
Pilar erice. aguerri
Muy bien con el vendedor, responsables y cumplidores
18/04/2017
Trevon Joseph
Communication was good. Helpful and honest with additional queries.
10/04/2017
Avril Martin
Very quick service excellent customer service
07/03/2017
Lisa Morgan
The groom was very Happy, I hope the bride to be will be too thank you !
14/02/2017
Dominic Dale
Delighted with my purchase. Stunning diamond. Very very professional service. A1
12/01/2017
Mrs ATIFA ALI-KHAN
Incredibly lovely item and great customer service. Thanks
15/12/2016
Angelina Motta
Great quality and fantastic Seller. it's a pleasure buy from him !
12/12/2016
Harry Giese
Top Danke gern wieder
07/12/2016
Ms Beverley Lawrence
Perfect in every detail thank you very much
05/12/2016
Mark Cope
Fast delivery A+ thankyou, very nice item
08/11/2016
Chanchira Wewa
Beautiful ring, smooth conversation
05/10/2016
Elisabeth Sydor
Hat alles wie versprochen geklappt. Wirklich toll! herzlichen Dank.
22/09/2016
Mrs L Millward
A nice ring but a little neat.
17/09/2016
Tim Withers
Great product, fully recommend
15/09/2016
George Ridgway
Excellent! As described. Perfect Ebayer! Many thanks! I will be buying again!!!
13/09/2016
Connie Clarke
Thrilled, stunning, insurance assess-as described, buy with confidence, I will.
13/09/2016
Lynn Lawrence
Beautiful ring, would not hesitate to use again
22/08/2016
Guillermain Elizabeth
The ring is beautiful, I am very happy with it and is exactly as they described
03/08/2016
Miss Nichola Corbett
Thanks very much, great buy with complete confidence xx
03/07/2016
Philippe LOMBARD
Transaction parfaite. Objet conforme. Envoi soigné et très rapide. Merci. ++++++
22/06/2016
VIRGINIE CARME
Dommage que ça ne correspondait pas mais très bon e bayeur contact parfait !!!
13/06/2016
Markus Schnoor
Unbelievable, incredible and outstanding service and product! THANK YOU JIMMY!
03/06/2016
Peter CookWild Wood
Excellent transaction top company A*****
02/06/2016
SUSAN GAY
Great communication & 1st class service A+.
02/06/2016
Mikhail Bogatyrev
U don't even realize how grate that company is. Highly recommended, 8 star lvl.
16/05/2016
Neil Parker
Very pleased with product, brought . Wife very happy. Good Seller. Thanks.
14/05/2016
Steven Hall
Thanks
12/05/2016
Stephen Richards
fantastic value went way beyond with help and communication 5*****+
22/04/2016
Matthew Snell
Great seller. Great product
26/02/2016
Esther Staehli
Thank you very much!
22/02/2016
Helen Champion
Beautiful ring and very helpful seller , thankyou
21/02/2016
Maria Zlatinov
Quick and easy return, thank you
18/02/2016
Beatrice Beaumont
ABSOLUTELY ADORE MY BEAUTIFUL RING! THANK YOU JIMMY :) A*
04/02/2016
John Mason
Excellent seller. Very happy with item.
30/01/2016
Craig Adam
Perfect! She loves it. Absolutely beautiful.
10/01/2016
Brigit Brooks
I absolutely love my ring it is perfect! It was exactly as described!!
23/12/2015
Peter Wyatt
Very Good and Trustworthy AAA++++
26/11/2015
Suzanne chadwick
Excellent service very pleased
25/11/2015
Mark Bird
Very happy wiv ring although the centre stone looks a little smaller than a .8 c
21/10/2015
Chris Higgins
Amazing!!!!! Would definitely recommend this seller
11/10/2015
Dominic Tran
Very please with my new ring. Even better than looked on line. Highly recommend.
